Privacy Policy

 

Last Updated: 05/06/2025

At Jonquies, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use jonquies.com or interact with us in-store.

By visiting our website or providing your information, you agree to the practices described below.

1. Information We Collect

When you interact with Jonquies.com, we may collect the following types of personal information:

  • Name

  • Email address

  • Phone number (optional)

  • Billing address

  • Payment details (processed securely via third-party providers)

  • Order history and preferences

We may also collect non-personal information such as browser type, device type, and IP address through cookies and analytics tools.

2. How We Use Your Information

We use the information you provide to:

  • Process and fulfill your orders

  • Contact you about your order or pickup

  • Send you updates, promotional emails, or newsletters (with your consent)

  • Improve our website and shopping experience

  • Comply with legal and tax obligations

We do not sell or rent your information to any third parties.

3. Payment Security

All payment transactions are processed securely through third-party payment gateways such as Square, Squarespace, Shopify Payments, PayPal, or Stripe. Jonquies does not store your full payment card details.

4. Cookies and Tracking

We use cookies to:

  • Remember your shopping cart

  • Improve site performance

  • Track visitor activity (via tools like Google Analytics)

You can manage or disable cookies in your browser settings.

5. Third-Party Services

We may use trusted third-party tools for:

  • Payment processing

  • Email marketing (e.g., Mailchimp or Klaviyo)

  • Analytics (e.g., Google Analytics)

These services may collect your data only as necessary to perform their functions and are contractually obligated to keep your data confidential.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (unless retention is required by law)

  • Opt out of marketing communications at any time

To make a request, email us at info@jonquies.com with the subject “Privacy Policy.”

7. Data Retention

We retain your information only as long as needed to:

  • Fulfill orders

  • Meet accounting/legal requirements

  • Support customer service

8. Children’s Privacy

Jonquies.com is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@jonquies.com